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Customer Service

White Mountain Shoes Customer Service

Got questions?  We’re here to help!  Click the links to the left to learn all you need to know when you’re shopping with us.

Discover What Makes Us Special

We try to earn your feet every day and offer very special Customer Service. Read what some of our customers had to say below and then Contact Us to try us out for yourself.


 I love White Mountain... especially the glitzy ones.. can`t wait to wear them.. thanks again.. GREAT CUSTOMER SERVICE..  I wish more companies had your attitude about issues...  - Pam

Thank you for you prompt response, your customer service is well appreciated!!  That REALLY makes me want to buy more shoes from y’all!!!  - Jennifer


I truly thank you for your intergrity of your company taking care of this for me.  I have a business as well and I believe what you have done for me is what every company should react.  - Alice

Thank you so very much!! I am thrilled! Your customer service is fabulous! I will continue to highly recommend White Mountain!! - Susan

Thank you for superior Customer Service! - Kasey

I would like to thank you so much. You were so very kind and prompt in response to my original email. I appreciate that you took the time to call me and discuss my options and even tried on the shoes to check the width. I will continue to purchase your products and will praise your excellent Customer Service to anyone who will listen! I hope that you realize your efforts were sincerely appreciated and I enjoyed speaking with you. - Pamela

I will definitely recommend White Mountain to all my friends. You have fantastic Customer Service. - Danyelle

Thanks you so much for your business ethics, punctuality and just all around support. Hats off to you and your company for being one of the very few that still represent what America should be about. Loyalty, ethics and value! You rule (and your shoes are as comfortable as can be!). Thank you. - Donna

It is a such a good feeling to actually meet someone in Customer Service who is “real”!!!! I LOVE White Mountain Shoes! - Andrea

I just bought my first pair of Cliffs by White Mountain flats, they are amazing!! Thank you so much for caring about women and making cute, affordable, durable and amazingly comfortable and good-for-your-feet flats! Shoe fashion is tough on women, it's so nice to have a company make shoes that are cute but that don't hurt our feet and bodies. Thank you thank you thank you! - Jean

The Cliffs Shoes Official Company Website